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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Glackin

June 5, 2025

5  out of  5
rating by Kelly Glackin
"Kacey was the best, patiently explained all of the different options on our cars/drivers (4 cars and 4 drivers, not a quick call, and not just one call). Best customer service I have had in a long time, so glad to write something nice these days, and the experience was great!! Don’t let her go, she’s an exemplary employee who goes above and beyond to assuage this crazy lady’s 😂 fears/coverages! Thank you Kacey!!"
We responded:
"Hi Kelly! Thank you for this 5 star review! We strive as an office to provide the best service on each and every call! Happy to have you with us! "
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Rose L

June 5, 2025

5  out of  5
rating by Rose L
"Jessi from State Farm called about my mom’s auto insurance. She was very helpful finding my mom more discounts for her auto policy. Jessi was very polite and easy to speak with."
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Joe Priest

June 1, 2025

5  out of  5
rating by Joe Priest
"We worked with Lindsay and she was amazing. We asked a lot of questions which she graciously answered. It's a special kind of person to take a dry topic like insurance and make it enjoyable. Saved us a lot of money too. Thanks!"
We responded:
"Hi Joe! Thank you so much for your kind words! We’re thrilled to hear that Lindsay was able to make your experience enjoyable and informative. We pride ourselves on providing excellent service and answering all your questions. It’s fantastic to know we could help you save money too! If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Jacalyn Engle

May 30, 2025

5  out of  5
rating by Jacalyn Engle
"I reached out for a quote and Lindsay took care of my needs immediately!! She was friendly and helpful and answered all my questions! Will highly recommend to any friends and family in the future!!"
We responded:
"Hi Jacalyn! Thank you for your wonderful review! We're so glad to hear that Lindsay was able to assist you promptly and thoroughly. Providing friendly and helpful service is our top priority, and it’s great to know we met your expectations. We truly appreciate your recommendation and look forward to helping your friends and family in the future! If you need anything else, just let us know. -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Shane Lacey

May 29, 2025

5  out of  5
rating by Shane Lacey
"Lindsay was very friendly and professional. I had a renters policy for my daughter, who is a student at WCU, wrapped up in less than 10 minutes. I highly recommend Henry Nace’s State Farm agency at either their West Chester or Philadelphia locations. You won’t be disappointed."
We responded:
"Hi Shane! Thank you for your fantastic review! We’re thrilled to hear that Lindsay provided you with such friendly and professional service. It’s great to know we could help you secure a renters policy for your daughter so quickly. Your recommendation means a lot to us! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Sean Henry

May 29, 2025

5  out of  5
rating by Sean Henry
"Helped me get renters insurance same day. Very helpful"
We responded:
"Hi Sean! Thank you for your positive feedback! We’re glad to hear that we could assist you in getting your renters insurance on the same day. Our team strives to provide quick and helpful service, and it's great to know we met your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Dea Bassetti

May 29, 2025

5  out of  5
rating by Dea Bassetti
"Such nice and friendly people working there as well as amazing service they even forwarded everything I needed to wear. It needed to go without me having to do a thing."
We responded:
"Hi Dea! Thank you for your kind words! We're delighted to hear that you had such a positive experience with our team. Providing friendly service and making things easy for our clients is our top priority, so it’s wonderful to know we could take care of everything for you. If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Emily Heileman

May 28, 2025

5  out of  5
rating by Emily Heileman
"I've been a customer for years. Today I talked to Lindsay regarding homeowners insurance. She was super helpful and answered all my questions! Pleasure working with her."
We responded:
"Hi Emily! Thank you for your continued trust in us over the years! We’re thrilled to hear that Lindsay was able to assist you with your homeowners insurance and provide the help you needed. It’s always a pleasure to work with our valued customers. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Luke Hyland

May 28, 2025

5  out of  5
rating by Luke Hyland
"The people who work the phone are very friendly and helpful. I was helped by Jeff and he was extremely helpful and made the process very quick and easy. I also got a lower rate than I expected so I highly recommend using state farm."
We responded:
"Hi Luke! Thank you for your wonderful review! We're so glad to hear that Jeff provided you with friendly and efficient service. It’s fantastic to know we could help you find a lower rate as well! Your recommendation means a lot to us. If you need any further assistance or have more questions in the future, please feel free to reach out. We're here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Susan Robb

May 22, 2025

5  out of  5
rating by Susan Robb
"Very professional & friendly staff."
We responded:
"Hi Susan! Thank you for your kind words! Providing excellent service is our priority, and your feedback motivates us to keep up the good work. If you need anything else or have any questions, feel free to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Su Fen Lubitz

May 15, 2025

5  out of  5
rating by Su Fen Lubitz
"Everyone at the office is knowledgeable and kind, which is refreshing. They always answer my questions quickly, whether it’s over the phone or via email and never make me feel dumb for asking it. Nothing but good experiences with Henry’s office."
We responded:
"Hello! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing knowledgeable and friendly service is our top priority, and we're glad to know that we've been able to assist you effectively. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your support! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Douglas Karp

May 15, 2025

5  out of  5
rating by Douglas Karp
"Found Colton to be very responsive and helpful. Gave very competitive rates as well. So went with them."
We responded:
"Hi Doug! Thank you for your positive feedback! We're glad to hear that Colton was able to assist you and provide competitive rates for your auto and home insurance. Your satisfaction is our priority, and we appreciate you choosing us. If you have any further questions or need assistance, feel free to reach out anytime! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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William Holden

May 14, 2025

5  out of  5
rating by William Holden
"Lindsey was very helpful knowledgeable and friendly"
We responded:
"Hi William! Thank you for your wonderful review! We're delighted to hear that Lindsey provided you with helpful, knowledgeable, and friendly service. We strive to create a positive experience for all our customers, and your feedback means a lot to us. If you need anything else, please don't hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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ANUPKUMAR NAGARAJ JOSHI

May 13, 2025

5  out of  5
rating by ANUPKUMAR NAGARAJ JOSHI
"Good price and Great service."
We responded:
"Hello! Thank you for your review! We're glad to hear that you found our prices competitive and our service to your satisfaction. Your support means a lot to us, and we look forward to serving you again in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Michelle Ruiz

May 13, 2025

5  out of  5
rating by Michelle Ruiz
"They always answer all of our questions thoroughly and have been very helpful!"
We responded:
"Hi Michelle! Thank you for your kind words! We're thrilled to hear that our team has been able to provide thorough answers and helpful support. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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James Sadowski

May 12, 2025

5  out of  5
rating by James Sadowski
"Jessi was very helpful throughout our conversation. She did a great job of answering any questions I had and helped me to better understand my policy. Thank you!"
We responded:
"Hi James! Thank you for the 5 stars! Glad to have you with our agency!"
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Cheryl Bradley

May 8, 2025

5  out of  5
rating by Cheryl Bradley
"Lyndsey from Sate Farm is an absolutely amazing employee you guys have. We are first time homeowners and she helped us threw all of it so easily! She would respond and answer any of questions! She was super patience with us throughout the whole process. Thank you so much for you help Lyndsey, and look forward to working with you in the future!"
We responded:
"Hi Cheryl! Thank you for your fantastic review! We’re so glad to hear that Lindsay was able to assist you through your journey as first-time homeowners. Her dedication to providing patient and thorough support is truly commendable. We appreciate your kind words and look forward to continuing to work with you in the future. If you have any more questions or need assistance, don’t hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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jennifer mejia

May 7, 2025

5  out of  5
rating by jennifer mejia
"Great service from Lindsay Harding, she took care of me with a great attitude and she patiently explained everything to me, I really appreciate her!"
We responded:
"Hi Jennifer! Thank you so much for your kind words! We're thrilled to hear that Lindsay provided you with excellent service and took the time to explain everything to you. We appreciate your feedback and will be sure to share it with her. If you need anything else, don't hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Peter Loedel

May 7, 2025

5  out of  5
rating by Peter Loedel
"Appreciated the follow up with some problems with the towing service."
We responded:
"Hi Peter! We appreciate the opportunity to work through the situation with you! Your satisfaction is important to us, and we’re always here to help resolve any concerns. If you need further assistance or have any more questions, please don’t hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
Profile photo of Peter Loedel

Peter Loedel

May 7, 2025

5  out of  5
rating by Peter Loedel
"Appreciated the follow up with some problems with the towing service."
We responded:
"Hi Peter! We appreciate the opportunity to work through the situation with you! Your satisfaction is important to us, and we’re always here to help resolve any concerns. If you need further assistance or have any more questions, please don’t hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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James Wilgis

May 6, 2025

5  out of  5
rating by James Wilgis
"I absolutely love State farm as my insurance! I love all the service people who have helped me along the way! Henry Nace's is like family to us and I always whenever anyone asks for good insurance company, I always recommend them to you guys!"
We responded:
"Hi James! Thank you for your wonderful review! We’re so glad to hear that our team has made such a positive impact on your experience. Your trust and recommendations mean the world to us! If you ever need assistance, we're always here to help. Thanks again for being a valued customer! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Richard Kirk

May 5, 2025

5  out of  5
rating by Richard Kirk
"Very professional and quick and easy. It was a pleasure dealing with this agency."
We responded:
"Hi Richard! Thank you for your fantastic review! We're delighted to hear that you found our service professional and efficient. It was a pleasure serving you as well! If you need anything in the future, please don't hesitate to reach out. We look forward to assisting you again! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Yanan Chen

May 2, 2025

5  out of  5
rating by Yanan Chen
"I am so pleased that I switched my insurance to State Farm. Lindsay helped me with everything I needed and she was amazing!! She was friendly, knowledgeable, and on time with every email and phone call. I highly recommend!"
We responded:
"Hi Yanan! Thank you for your glowing review! We're thrilled to hear that you're pleased with your decision to switch to State Farm and that Lindsay provided you with such exceptional service. Your recommendations mean a lot to us! If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Kevin Weinstock

May 2, 2025

5  out of  5
rating by Kevin Weinstock
"What a great experience with Lindsay. Fast, easy, and cost effective insurance policy for my daughter's new college apartment. Highly recommend."
We responded:
"Hi Kevin! Thank you for your wonderful review! We're so glad to hear that Lindsay made the process fast, easy, and cost-effective for your daughter's new college apartment. Your recommendation means a lot to us! If you need anything else in the future, please feel free to reach out. We're here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
Profile photo of Mark Hackett

Mark Hackett

May 1, 2025

5  out of  5
rating by Mark Hackett
"Friendly service, easy to deal with and a fair price"
We responded:
"Hi Mark! Thank you for your positive review! We're delighted to hear that you found our service friendly and easy to work with, as well as fair in pricing. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else or have any questions, don't hesitate to reach out! Hi Mark! Thank you for your positive review! We're delighted to hear that you found our service friendly and easy to work with, as well as fair in pricing. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else or have any questions, don't hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "