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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jodie B

July 25, 2025

5  out of  5
rating by Jodie B
"Lindsey was great! Very knowledgeable and responsive to my inquiries."
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Judy Norcini

July 25, 2025

5  out of  5
rating by Judy Norcini
"Julia was very pleasant. Called to tell me my premium was reducing. That never happens 😀"
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Heather Ganderton

July 23, 2025

5  out of  5
rating by Heather Ganderton
"I would highly recommend Henry Nace and his team. They are easy to get a hold of, if there are ever any issues they were able to help. They are constantly looking to save you money and help with any discounts they offer. I spoke with Jessi today and she saw I could get another discount that I was not taking advantage of, after our call she sent me the link right away. Best experience with an insurance company by far! Thank you for always helping and being so friendly!"
We responded:
"Hi Heather! Wow! Thank you so much for your kind words and recommendation! We're thrilled to hear that Jessi and the entire team have provided you with excellent service and support. It's great to know that we could help you save money and make the process easy and friendly. We truly appreciate your trust and look forward to continuing to assist you with your insurance needs! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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diodo

July 22, 2025

5  out of  5
rating by diodo
"Zach was super helpful and got me the coverage I needed quickly and hassle-free. No complaints with the service and would definitely recommend working with this agency."
We responded:
"Hello! Thank you so much for your kind words! We're thrilled to hear that Zach provided you with quick and hassle-free service. Your recommendation means a lot to us, and we're always here to help with any future needs. -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Peggy Vinnacombe

July 14, 2025

5  out of  5
rating by Peggy Vinnacombe
"Well today was my lucky day, I called State Farm, Jeff Ditz answered, I told him what I was looking for, and he immediately asked questions, and I stated I needed change in Car and Home Ins. He had time for me to come to the office and explain everything to me. I'm very grateful, and appreciate all the explaining he did for the change I needed, and better price. Thank you Jeff, for all you did for me.Peggy Vinnacombe 7-14-2025"
We responded:
"Hi Peggy! Thank you so much, Peggy, for sharing your experience! We're thrilled to hear that Jeff was able to assist you promptly, answer all your questions, and help you find the coverage and price that best fit your needs. We appreciate your kind words and look forward to continuing to serve you! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Donna Dome

June 25, 2025

5  out of  5
rating by Donna Dome
"Lindsay is extremely responsive and patient as I have had to make changes to a policy. Thank you for all of your help!"
We responded:
"Hi Donna! Thank you so much for your kind words! We're glad to hear that Lindsay was responsive and patient throughout the process. We appreciate your trust and are always here to help with any future needs! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Mikayla garzillo

June 19, 2025

5  out of  5
rating by Mikayla garzillo
"Amazing experience every single time I talk with these employees. Lindsey is absolutely amazing. Explains everything in detail and is always super pleasant on the Phone to speak with."
We responded:
"Hi Mikayla! Thank you so much for your wonderful review! We're thrilled to hear that you consistently have an amazing experience with our team, especially with Lindsey. She truly is a valuable asset, and we're glad you appreciate her detailed explanations and pleasant demeanor. Your feedback means a lot to us, and we look forward to assisting you again soon! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Marie Campbell

June 17, 2025

5  out of  5
rating by Marie Campbell
"Calls answered promptly and all questions and concerns addressed and answered. Would highly recommend this agency"
We responded:
"Hi Marie! Thank you so much for your positive review! We’re glad to hear that your calls were answered promptly and that all your questions and concerns were addressed. Your recommendation means a lot to us, and we’re here to assist you anytime. We look forward to serving you again in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Dan Martelli

June 16, 2025

5  out of  5
rating by Dan Martelli
"Easy, fast, no hocus pocus."
We responded:
"Hi Dan! Thank you for your review! We're glad to hear that you found our service easy and fast. We pride ourselves on providing a hassle-free experience without any gimmicks. If you need anything else, don’t hesitate to reach out. We appreciate your feedback! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Antonio Tassi

June 16, 2025

5  out of  5
rating by Antonio Tassi
"Got quoted with no hassle, pressure or problems. Made complete sense of what I was signing up for with no hidden agenda. Eric was informative and polite as was Alexa and the other staff members I spoke with on the phone."
We responded:
"Hi Antonio! Thank you for your fantastic review! We're thrilled to hear that you had a hassle-free experience and that our team, especially Eric and Alexa, provided you with clear information without any pressure. Your satisfaction is our priority, and we’re glad we could help you understand everything you were signing up for. We appreciate your kind words and look forward to assisting you again in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Phillip G Shand

June 13, 2025

5  out of  5
rating by Phillip G Shand
"It was great he worked the best deal possible and made me feel like family rather than a customer"
We responded:
"Hi Phillip! Thank you for your wonderful review! We’re so glad to hear that you felt like family during your experience with us. Our team strives to provide the best deals while fostering genuine connections with our customers. Your satisfaction means everything to us, and we look forward to serving you again soon! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Kelly Glackin

June 5, 2025

5  out of  5
rating by Kelly Glackin
"Kacey was the best, patiently explained all of the different options on our cars/drivers (4 cars and 4 drivers, not a quick call, and not just one call). Best customer service I have had in a long time, so glad to write something nice these days, and the experience was great!! Don’t let her go, she’s an exemplary employee who goes above and beyond to assuage this crazy lady’s 😂 fears/coverages! Thank you Kacey!!"
We responded:
"Hi Kelly! Thank you for this 5 star review! We strive as an office to provide the best service on each and every call! Happy to have you with us! "
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Rose L

June 5, 2025

5  out of  5
rating by Rose L
"Jessi from State Farm called about my mom’s auto insurance. She was very helpful finding my mom more discounts for her auto policy. Jessi was very polite and easy to speak with."
We responded:
"Hi Rose! Thank you for your kind review! We're delighted to hear that Jessi was able to assist your mom with her auto insurance and help find additional discounts. We pride ourselves on having a friendly and knowledgeable team, and it's great to know that Jessi made the experience positive and easy for you. If you or your mom need further assistance, don’t hesitate to reach out. We appreciate your feedback! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Joe Priest

June 1, 2025

5  out of  5
rating by Joe Priest
"We worked with Lindsay and she was amazing. We asked a lot of questions which she graciously answered. It's a special kind of person to take a dry topic like insurance and make it enjoyable. Saved us a lot of money too. Thanks!"
We responded:
"Hi Joe! Thank you so much for your kind words! We’re thrilled to hear that Lindsay was able to make your experience enjoyable and informative. We pride ourselves on providing excellent service and answering all your questions. It’s fantastic to know we could help you save money too! If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Jacalyn Engle

May 30, 2025

5  out of  5
rating by Jacalyn Engle
"I reached out for a quote and Lindsay took care of my needs immediately!! She was friendly and helpful and answered all my questions! Will highly recommend to any friends and family in the future!!"
We responded:
"Hi Jacalyn! Thank you for your wonderful review! We're so glad to hear that Lindsay was able to assist you promptly and thoroughly. Providing friendly and helpful service is our top priority, and it’s great to know we met your expectations. We truly appreciate your recommendation and look forward to helping your friends and family in the future! If you need anything else, just let us know. -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Shane Lacey

May 29, 2025

5  out of  5
rating by Shane Lacey
"Lindsay was very friendly and professional. I had a renters policy for my daughter, who is a student at WCU, wrapped up in less than 10 minutes. I highly recommend Henry Nace’s State Farm agency at either their West Chester or Philadelphia locations. You won’t be disappointed."
We responded:
"Hi Shane! Thank you for your fantastic review! We’re thrilled to hear that Lindsay provided you with such friendly and professional service. It’s great to know we could help you secure a renters policy for your daughter so quickly. Your recommendation means a lot to us! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Sean Henry

May 29, 2025

5  out of  5
rating by Sean Henry
"Helped me get renters insurance same day. Very helpful"
We responded:
"Hi Sean! Thank you for your positive feedback! We’re glad to hear that we could assist you in getting your renters insurance on the same day. Our team strives to provide quick and helpful service, and it's great to know we met your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Dea Bassetti

May 29, 2025

5  out of  5
rating by Dea Bassetti
"Such nice and friendly people working there as well as amazing service they even forwarded everything I needed to wear. It needed to go without me having to do a thing."
We responded:
"Hi Dea! Thank you for your kind words! We're delighted to hear that you had such a positive experience with our team. Providing friendly service and making things easy for our clients is our top priority, so it’s wonderful to know we could take care of everything for you. If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Emily Heileman

May 28, 2025

5  out of  5
rating by Emily Heileman
"I've been a customer for years. Today I talked to Lindsay regarding homeowners insurance. She was super helpful and answered all my questions! Pleasure working with her."
We responded:
"Hi Emily! Thank you for your continued trust in us over the years! We’re thrilled to hear that Lindsay was able to assist you with your homeowners insurance and provide the help you needed. It’s always a pleasure to work with our valued customers. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Luke Hyland

May 28, 2025

5  out of  5
rating by Luke Hyland
"The people who work the phone are very friendly and helpful. I was helped by Jeff and he was extremely helpful and made the process very quick and easy. I also got a lower rate than I expected so I highly recommend using state farm."
We responded:
"Hi Luke! Thank you for your wonderful review! We're so glad to hear that Jeff provided you with friendly and efficient service. It’s fantastic to know we could help you find a lower rate as well! Your recommendation means a lot to us. If you need any further assistance or have more questions in the future, please feel free to reach out. We're here to help! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Susan Robb

May 22, 2025

5  out of  5
rating by Susan Robb
"Very professional & friendly staff."
We responded:
"Hi Susan! Thank you for your kind words! Providing excellent service is our priority, and your feedback motivates us to keep up the good work. If you need anything else or have any questions, feel free to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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Su Fen Lubitz

May 15, 2025

5  out of  5
rating by Su Fen Lubitz
"Everyone at the office is knowledgeable and kind, which is refreshing. They always answer my questions quickly, whether it’s over the phone or via email and never make me feel dumb for asking it. Nothing but good experiences with Henry’s office."
We responded:
"Hello! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing knowledgeable and friendly service is our top priority, and we're glad to know that we've been able to assist you effectively. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your support! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Douglas Karp

May 15, 2025

5  out of  5
rating by Douglas Karp
"Found Colton to be very responsive and helpful. Gave very competitive rates as well. So went with them."
We responded:
"Hi Doug! Thank you for your positive feedback! We're glad to hear that Colton was able to assist you and provide competitive rates for your auto and home insurance. Your satisfaction is our priority, and we appreciate you choosing us. If you have any further questions or need assistance, feel free to reach out anytime! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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William Holden

May 14, 2025

5  out of  5
rating by William Holden
"Lindsey was very helpful knowledgeable and friendly"
We responded:
"Hi William! Thank you for your wonderful review! We're delighted to hear that Lindsey provided you with helpful, knowledgeable, and friendly service. We strive to create a positive experience for all our customers, and your feedback means a lot to us. If you need anything else, please don't hesitate to reach out! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"
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ANUPKUMAR NAGARAJ JOSHI

May 13, 2025

5  out of  5
rating by ANUPKUMAR NAGARAJ JOSHI
"Good price and Great service."
We responded:
"Hello! Thank you for your review! We're glad to hear that you found our prices competitive and our service to your satisfaction. Your support means a lot to us, and we look forward to serving you again in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA"